Job Description:

Retail Sales Associate Position Overview:
The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size run
Assist management to identify and resolve issues in the store
Provide product and brand knowledge to customers
Follow all company policy and procedures & notify management of any infractions
Assist with special projects as assigned by management

Retail Sales Associate Requirements:

High School Diploma or GED
Strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Retail Sales Associate Physical Requirements:

Ability to work on ladders
Ability to effectively communicate with customers and store personnel
Ability to lift and carry up to 50 lbs
Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing

Full-Time Availability Requirements:

Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
Average 32 or more hours per week based on business seasonality.
Open availability on weekends (religious exemptions will be considered).
Restrictions on availability limited to two days per week.

Part-Time Availability Requirements:

Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
Average 12 or more hours per week based on business seasonality.
Open availability on weekends (religious exemptions will be considered).

Benefits:

Medical, dental, and vision coverage (Full-Time Only)
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave (Full-Time Only)
Fertility benefits, including IVF (Full-Time Only)
Life insurance (Full-Time Only)
Short-term and long-term disability insurance (Full-Time Only)
HSA/FSA options (Full-Time Only)
Employee Assistance Program
Vacation & Personal Time Off (Full-Time Only)
Sick & Wellness Time Off (Full-Time Only)
30% Employee Merchandise Discount
Employee Referral Bonus Commuter benefits and more!

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