Retail Sales Jewelry Clerical

Job Overview

As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority.

What you will do

• Acknowledge customers in a friendly and helpful manner

• Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise

• Merchandise jewelry cases for new products , season changes, special events and clearance sales.

• Pack customer sizing and repair orders for outbound shipment to the Jewelry Center Organize and file shipping, receiving, customer sizing, repair, sales and return documentation

• Assist in the inventory process and monitor supply levels.

• Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)

• Maintain orderliness and cleanliness of jewelry counters and area

• Adhere to Asset Protection and inventory control and compliance procedures

• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities