GENERAL INFORMATION

What are the Ala Moana Center hours?

For the most current Center hours, click HERE

Makai Market Food Court and Lanai @ Ala Moana Center are open during Center hours.

Department stores and restaurant hours may vary. Visit OUR DIRECTORY for individual store and restaurant hours.

What are the Ala Moana Center holiday hours?

See the Ala Moana Center HOLIDAY AND EXCEPTION HOURS

What is Ala Moana Center’s phone number?

Ala Moana Center’s phone number is +1-808-955-9517.

What is Ala Moana Center’s address?

Ala Moana Center’s address is 1450 Ala Moana Boulevard, Honolulu, HI 96814. You can find DIRECTIONS TO THE MALL HERE. Bus, Taxi, and Trolley transportation are available to bring you to Ala Moana Center, and there is ample free parking available for mall guests as well.

Where can I find a map of Ala Moana Center?

To view the map of Ala Moana Center CLICK HERE.

Does Ala Moana Center support mall walkers?

Mall walkers are welcome at Ala Moana Center from 5:00 AM until the shopping center opens.

Are pets allowed at Ala Moana Center?

Ala Moana Center is a pet-friendly Center, though individual store policies may vary.

Where can I learn about events at Ala Moana Center?

All events within Ala Moana Center can be found on our EVENTS PAGE. From exciting events such as live performances and cultural gatherings, to in-store demos and classes, we’re always offering fun experiences for our guests.

Where can I find job openings at Ala Moana Center?

All job openings at Ala Moana Center can be found on our JOBS PAGE. You will find a list of available positions at the Center with descriptions of the job and its requirements, as well as information on how to apply.

Are gift wrapping services available?

Yes, you can receive free gift wrapping with your same-day Ala Moana Center purchases at Guest Services, located on Street Level 1, Center Court behind Centerstage. You’re allowed up to three gifts per person, with same-day Ala Moana Center proof of purchase. Each receipt may be redeemed once for gift wrapping. Original store receipts required; e-receipts from online orders do not qualify. Gift packaging available up to 18″W x 7″D x 18 3/4″H in size.

Where can I go for general assistance?

Guest Services is located on Street Level 1, Center Court behind Centerstage. They can assist with Center events, performance and transportation information, restaurant reservations within Ala Moana Center, and gift card purchases.

Does Ala Moana Center sell gift cards?

Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit Guest Services on Street Level 1, Center Court behind Centerstage.

TRANSPORTATION, PARKING & VALET

How much is parking at Ala Moana Center?

Parking at Ala Moana Center is free for customers and employees.

Is valet parking available at Ala Moana Center?

No, Ala Moana Center does not regularly offer valet parking. Some exceptions when valet parking may be available include during certain holidays or if specific department stores and select restaurants offer regular or seasonal valet options.

Is there specific employee parking at Ala Moana Center?

Yes, Levels 6 to 9 of the Mauka Ewa Parking Structure (MEPS) and Coral Level are the designated employee parking areas at Ala Moana Center.

Where can I find TheHandi-Van locations at Ala Moana Center?

There are three TheHandiVan locations on Street Level 1: (1) across the U.S. Post Office and The Vitamin Shoppe (Ewa Wing), (2) in front of Foodland Farms, near the elevator entrance to Nordstrom (Ewa Wing) (3) across Jollibee near Makai Market Food Court.

Where can I find Rideshare stands at Ala Moana Center?

Ala Moana Center’s Rideshare stands are located on Street Level 1, Diamond Head Wing fronting Paris Miki, Mall Level 2, Ewa Wing near Shabuya and Mall Level 2, Mauka Wing near Target.

Where can I find Taxi stands at Ala Moana Center?

There are three Taxi stands locations on Street Level 1: (1) Across from Foodland Farms at ‘Ewa Wing, (2) Across from AT&T on Center Court and (3) Across from Goma Tei Ramen on Diamond Head Wing (makai).

Where can I find electrical vehicle charging stations at Ala Moana Center?

Electrical vehicle charging stations at Ala Moana Center are available on Street Level 1, near Makai Market Food Court fronting The Coffee Bean & Tea Leaf and on Mall Level 2, Ewa Wing fronting Genki Sushi.

Where can I find information on TheBus at Ala Moana Center?

Information on TheBus for Ala Moana Center guests, including routes and timetables, are available at Guest Services on Street Level 1, Center Court behind Centerstage at no cost.

Are there Trolleys running to and from Ala Moana Center?

Visit WWW.WAIKIKITROLLEY.COM for a complete schedule, routes and how to purchase tickets.

RESTROOMS & LOUNGES

Where are the bathrooms at Ala Moana Center?

Open during Center hours except where noted below. Hours during holiday may vary.

Street Level 1, Center Court near Centerstage

Street Level 1, Makai Market Food Court

Mall Level 2, Lanai @ Ala Moana Center between Brug and Teppanyaki Farmer

Mall Level 2, Ewa Wing near Zara

Mall Level 2, Ewa Wing near ARITZIA (Monday - Saturday: 7AM - 9PM, Sunday: 7AM - 7PM)

Level 3, Ewa Wing near Zara

Upper Level 4, Ho’okipa Terrace near GEN Korean BBQ House

Where are the family restrooms at Ala Moana Center?

Ala Moana Center has three family restrooms:

Street Level 1, Center Court near Centerstage

Mall Level 2, Ewa Wing near ARITZIA

Mall Level 2 and Level 3, Ewa Wing near public restrooms

Where is the nursing lounge at Ala Moana Center?

Ala Moana Center’s family restrooms may be used as nursing lounges.

Where are the general sitting areas at Ala Moana Center?

Seating at Ala Moana Center is provided throughout the Center and at Centerstage.

SECURITY

How do I contact mall security at Ala Moana Center?

Please contact Ala Moana Center Security by calling +1-808-942-2944.

Where is the lost and found at Ala Moana Center?

Please contact Ala Moana Center Security by calling +1-808-942-2944 for information about Ala Moana Center’s lost and found.

AMENITIES

Are wheelchairs and/or electric wheelchairs available to rent at Ala Moana Center?

Wheelchairs are available to borrow at no cost at Ala Moana Center Guest Services on Street Level 1, Center Court behind Centerstage. Electric wheelchairs are not available at Ala Moana Center at this time.

Are strollers and/or double strollers available to rent at Ala Moana Center?

Strollers are not available for rent at this time.

Does Ala Moana Center have a children’s play area?

Yes, Ala Moana Center’s Children’s Play Area is located on Level 3, Mauka Wing. The structure is available to children ages 3 to 12 and free of charge. Please refer to rules of operation at signs posted at the Children’s Play Area.

Where are the elevators at Ala Moana Center?

The elevators at Ala Moana Center are located at:

Street Level 1, Diamond Head Wing near Assaggio

Street Level 1, Center Court near Cookie Corner

Street Level 1, Diamond Head Wing next to Barnes & Noble Booksellers

Street Level 1, Center Court near AT&T

Street Level 1, Ewa Wing near Starbucks

Mall Level 2, Diamond Head Wing to Upper Level 4 near LeSportsac

Mall Level 2, Diamond Head Wing between LOUIS VUITTON and Longines

Mall Level 2, Ewa Wing between Gucci and Chanel

Mall Level 2, Mauka Wing next to Crazy Shirts

Where are the ATMs at Ala Moana Center?

Ala Moana Center offers several ATM locations throughout the Center:

Street Level 1, Center Court (Diamond Head)

Street Level 1, Center Court (mauka)

Street Level 1, Makai Market Food Court (mauka)

Street Level 1, Makai Market Food Court (makai)

Street Level 1, Ewa Wing

Mall Level 2, Diamond Head Wing

Mall Level 2, Ewa Wing (mauka)

Mall Level 2, Ewa Wing (makai)

Mall Level 2, Lanai @ Ala Moana Center

Level 3, Center Court

Level 3, Ewa Wing

Upper Level 4, Ho’okipa Terrace

Some retailers may offer ATMs within their stores

Is there a Post Office at Ala Moana Center?

Yes, Ala Moana Center offers a full service post office that is located on Street Level 1, Ewa Wing. Visit USPS for hours.

STORES & DINING OPTIONS

What stores are at Ala Moana Center?

See a full list of Ala Moana Center’s stores, restaurants and eateries in our DIRECTORY.

What are the dining options at Ala Moana Center?

Ala Moana Center offers a range of full service and quick service restaurants, as well as snack and drinking options.

MALL FEEDBACK

How do I give feedback to an actual store at Ala Moana Center?

To give feedback to an actual store at Ala Moana Center, we recommend contacting the specific retailer.