Services

GIFT CARDS
The New Ala Moana Center Gift Card


Gift Cards are available in denominations from $30 to $500 and good for use virtually everywhere American Express® Cards are accepted.  There is a $3.00 per card purchase fee but no backend fees and the funds never expire.  These Gift Cards are available at the Customer Service Center located on the Street Level across from Centerstage.  Please be advised we now only accept credit cards for Gift Card purchases.  Visa, Mastercard, American Express, Discover, and JCB are welcome.  We apologize, but cash, personal checks or traveler’s checks are no longer accepted.  Ala Moana Center’s Shop etc. Gift Cards and  GGP Gift Cards are still accepted.  GGP Gift Cards bought at other GGP Malls are valid at Ala Moana Center

You may check your gift card balance at the gift card balance reader conveniently located at the Customer Service Center, visit www.shopetcgiftcards.com or call toll free 1-800-330-9964.

Gift Cards are also now available for purchase online and can be shipped to Hawaii.  For a GGP Mall near you, please visit: www.ggp.com.  If you have any questions about this product you may contact us at:

Ala Moana Customer Service Center
1450 Ala Moana Blvd. #1113
Honolulu, HI 96814
Phone: (808) 955-9517 

Click here for more information on the benefits of Ala Moana Center Gift Cards, and helpful tips when using them.

  
(Ala Moana Center's Shop etc. Gift Cards and GGP Gift Cards are still accepted.)

MALL SERVICES

  • ATM
  • Local Attractions/Visitor Information
  • Postage Service
  • Strollers
  • Taxi Services

CUSTOMER SERVICE CENTER
Located on the Street Level across from Centerstage.

  • Employment Opportunities - Employment folder lists merchant's employment opportunities available
  • Events & Promotions Information
  • Gift Cards
  • Lost & Found
  • Merchandise Information
  • Store Information
  • Transportation Information
  • Wheelchair Service - Available free of charge while shopping at Ala Moana Center
  • Copy and facsimile services

CUSTOMER SERVICE DESK
Located on the Mall Level between Louis Vuitton and Dior; Mall level near Macy's; Mall Level near Sears, Mall Level Nordstrom Wing near J. Crew-on-the-Island; and Level 3 Nordstrom Wing near Ann Taylor.
 

ALA MOANA SHOPPING TROLLEY
Provides convenient transportation between the Center and 12 locations in Waikiki.  Runs 7 days a week, every 10 minutes.  Look for the Pink Line trolleys throughout Waikiki.   Cost is $2.00 each way, children 3 years and under are free.  Please pay fare with exact change on trolley.

Trolley Hours:
Monday - Saturday 9:44 a.m. to 9:46 p.m.
Sunday and Holidays 9:44 a.m. to 7:46 p.m.

Trolley Stops: 

  • Ilikai Waikiki Hotel
  • Hilton Hawaiian Village - Tapa Towers Bus Depot
  • Saratoga Rd./Kalakaua Ave. (near Waikiki Post Office)
  • DFS Galleria (Depot)
  • Cheesecake Factory
  • Duke Kahanamoku Statue
  • Aston Waikiki Beach Hotel
  • Hilton Waikiki Prince Kuhio Hotel
  • Ohana Waikiki West Hotel
  • King Kalakaua Plaza
  • Waikiki Beach Walk
  • Aqua Palms at Waikiki