Jobs at Ala Moana


Position Available:
Part-Time Bilingual Guest Services Host

Energetic and friendly individuals needed to provide outstanding service for a large retail center. The ideal Guest Services Host is an individual who has a passion for providing an exceptional experience to mall guests. Guest Services Hosts serve as experts and the primary resource for guests seeking information about the mall and surrounding attractions. Starting wage $12 per hour.

Must have superior customer service skills in a fast-paced environment, as well as be able to stay focused on goals during downtime. Professional appearance and demeanor is a must!

We are looking for people who:
• Have an outgoing, upbeat, and friendly personality.
• Are comfortable engaging mall guests.
• Can easily decipher which services are most appropriate to offer mall guests.
• Take pride and ownership of the success of the Host team.
• Have a strong knowledge of the mall and local community, including modes of transportation, dining, lodging, and attractions.
• Are able to work in a fast-paced environment, accommodating and communicating to a broad range of clientele with various needs.
• Are able to easily switch from one priority to another.
• Are able to collaborate and work within a team environment.
• Are proactive, approachable and solution-focused.
• Are punctual and dependable with a good attendance record.
• Are proficient on basic Microsoft Office applications, iOS (smartphone) applications, and Internet.
• Have a flexible schedule with availability on weekdays, weekends, and holidays.
• Have sufficient mobility to navigate a large retail complex without assistance for up to 8 hours at a time.
• Have prior retail or hospitality experience (preferred).
• Bilingual skills are a must. Japanese language skills preferred.

Part-time positions will average 16-18 hours per week. All candidates must successfully pass a background check and drug screening before hire.

To apply, please send your resume and cover letter in response to this ad. Be certain to reference "Position ID ALA462" in the subject line of your email.

Whether you are on your way to college or retirement - or somewhere in between - we invite you to become a part of our team!

Resumes can be sent to

Position Available: Full-Time Co-Manager, Part-Time Sales Associate and Stock Associate

Full-time Co-Manager
Our Co-Managers partner with the Store Manager to direct all activities necessary to drive results. They help develop the team to accomplish the store's business goals through attraction, selection, and development, while driving both Associate and Client engagement.

Co-Managers must have a proven ability to attract, recruit and develop others. They must be able to effectively organize, delegate, prioritize, meet deadlines and follow-up on all store activities. Co-Managers must have exceptional leadership and communication skills to respectfully challenge and motivate Associates, as well as merchandising knowledge of visual standards and principles.A college degree and supervisory/management experience in the service industry are preferred.

Part-Time Sales and Stock Associates

Do you enjoy sharing your fashion insights and building relationships? Do you thrive in fun, social settings? Our Store Associates create emotional connections with our Clients by styling, providing remarkable service and sharing product knowledge. They are capable of shaping an experience that will make our Client's day by inspiring her to look, feel and be her best!

A love for fashion is a MUST! You should also have one year of Sales Associate or relevant experience in the service industry.

Please apply on

Position Available: Part-Time Sales Associate
Have you ever wondered what it would be like to work with one of the top brands in all of retail? Here is your opportunity. Bath and Body Works is looking for energetic and outgoing trilingual English, Japanese and Korean-speaking associates to fill a number of selling positions in the Ala Moana location. We are striving to meet the needs of our visiting customers so language is a must. We provide a fun, positive, and rewarding work environment, along with competitive hourly wages, flexible hours, and plenty of opportunity for advancement and growth.

All interested candidates are welcome to pick up an application in the store or print one online. Applications can be submitted in person at the store location, faxed to (917) 522-7486 or emailed to

Position Available: Full-Time and Part-Time Sales Associate, First Assistant Manager, Second Assistant Manager

Brookstone, the nation's leading specialty retailer and developer of unique products that do surprising, useful things in unexpected ways. Brookstone offers thousands of fun, smart products through retail stores, catalogs, and online at

Brookstone employees share a passion for fun, imaginative products that elevate everyday experiences. If you share this passion and believe you would make a strong addition to the team, we want to talk to you! We are currently accepting applications for both regular and seasonal positions in our stores.

Brookstone recognizes that our people make a difference. We offer a challenging and exciting environment with competitive wages, a generous store discount and substantial opportunity for growth.To learn more about our people, culture, opportunity for advancement and our products, visit us at if interested, please apply online by clicking the careers link at the bottom of our home page.

Brookstone is an Equal Opportunity Employer.

Position Available: Key Holder, Sales Associate
CH Carolina Herrera is seeking highly motivated team members for its Honolulu boutique. CH Carolina Herrera is a world wide brand that brings a unique style and design to the islands. Being the lifestyle collection for the designer the brand offers handbags, accessories, and of course Men's and Women's apparel and shoes.

Ideal candidates should have at least 1-3 years experience in a luxury or customer driven retail environment. They should also possess a passion for customer service with a focus on building a strong client base. Candidates should be a dependable team player, have a strong work ethic, and a desire to learn and grow within the team.

If interested please come by the store with your resume to fill out an application.

Position Available: Full-Time or Part-Time Sales Associate
Cinnabon is looking for enthusiastic and energetic individuals to be part of the Cinnabon team! Hiring for all shifts, mornings, evenings and weekends available. Applicants with flexible schedules preferred.

Please email for application and interviews.

Position Available: Part-Time Retail Sales Associate
Crazy Shirts is looking for someone who sets an example in providing outstanding customer service, performing the day-to-day operational functions of the store, and in developing sales associates to reach only the best standards and goals.

- Demonstrates excellent customer services and sales standards
- Must be goal oriented and enjoy fun competition
- Follow and adhere to all company policies and procedures
- Maintain store image and visual standards including restocking and cleaning
- Perform store openings and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing cash funds
- Perform any additional duties as assigned by manager or supervisor

- Previous retail sales experiences
- Basic mathematical skills
- Successfully get through the background screening process

Candidate can either fill out an application at the store, apply online at or email resume to

Position Available: Sales Associates and Stock Assistant

Express is looking for people with a love of fashion, a passion for great customer service and people who want an Express Associate discount. Sound like you? Apply online at

Position Available: Full-Time Supervisor

Kate Spade New York is looking for an enthusiastic and motivated individual with two to three years retail experience, strong writing and verbal communication skills, detail oriented, proactive ability to multitask and prioritize.

If interested, please fill out an application at the store.

Position Available: Part-Time Sales Associate

Kipling is seeking a highly motivated professional to join their team. The position requires someone that is personable, energetic, highly organized and hard working. Individuals should have a passion for the retail industry and enjoy working with a team. Candidates will be responsible for driving sales, mentoring associates, daily operations, merchandising and loss prevention.

- Experience in leadership, especially in driving sales and profitability by achieving or exceeding all established store and individual goals
- Strong customer service and retail sales experience
- High levels of visual and merchandising standards
- Ability to work in a fast-paced environment
- Bilingual candidates preferred: Japanese, Chinese, Korean

We offer a competitive salary, benefits and opportunity for growth. If interested, please visit and click on the Careers link to apply.

Position Available: Part-Time Supervisor

Supports Store Management in attaining Levi's® Store Iconic status by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. The supervisor is responsible for Stylist duties as well assuming responsibility for the store in the absence of a manager. The Supervisor relies on instructions and pre-established guidelines to perform the functions of the job.

Key Metrics
• Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.
• Is accountable for ensuring all operational standards are achieved.
• Assists in the training and retention of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals.
• Executes flawless store visual presentation by maintaining visual and store housekeeping standards.

Key Responsibilities
• Drives profitable sales by meeting or exceeding established sales and performance goals.
• Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour).
• Demonstrates excellent product knowledge and trains others to do the same.
• Contributes to expense control by managing controllable expenses and following all loss prevention programs.
• Assists in executing floor changes, sales and promotional events timely and effectively for maximum financial results.

• Participates in training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities.
• Identifies developmental opportunities in staff and partners with management to accomplish improvements.
• Contributes to a positive work environment that encourages retention and talent.
• Informs management of employee relations issues that need to be addressed.
• Supervises store team in the absence of another member of management.

Operational Excellence
• Performs operational procedures to support efficient store operation and drive sales.
• Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary.
• Assists in ensuring sound inventory management through following established receiving and sending merchandise process, completing all required paperwork and following all price change and ticketing procedures.
• Participates in physical inventory preparation and counts.
• Prevents loss by following established policies and procedures, educating others on the same.
• Provides operational and loss prevention training as necessary

• Executes store visual standards in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards.
• Makes recommendations about visual merchandising direction based on the lay out and needs of the store.
• Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor replenishment.

Customer Experience
• Creates a high energy, compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to other associates.
• Models behaviors and holds self and the team accountable to the LS&CO sales standards of "Connect, Consult and Close."
• Participates in training associates on product knowledge to make them product experts who can effectively serve customers needs.

Job Requirements
-Education and/or Experience
1+ years of experience and a high school diploma or general education degree (GED)
-Physical Requirements

While performing the duties of the job the employee may be required to stand, walk, sit, talk and hear, and use hands to type. The employee is occasionally required to reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
-Schedule Requirements
Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.

To apply, click here .

Position Available: Sales Associate

Sales Associates are responsible for being a Levi's® Stylist by implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.
• Show a thorough understanding of Levi Strauss & Company's history and heritage.
• Demonstrate excellent product knowledge.
• Provide exceptional customer service to every Levi's® Store customer using The 3C's of Success:
Connect, Consult & Close.
• Meet or exceed established store and individual sales and performance goals daily.
• Comply with Levi's® Stores cash handling guidelines.
• Comply with store security, safety, and loss prevention programs.
• Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed.
• Assist in pricing of merchandise as needed.
• Assist in physical inventory and cycle counts.
• Assist in maintaining store appearance in accordance with Levi's® Stores visual presentation standards and general housekeeping procedures.

To apply, click here

Position Available: Full-Time Sales Manager

Montblanc is a producer of exclusive products such as watches, jewelry, writing instruments, and fine leather goods which reflect the outstanding standard in culture quality, tradition and craftsmanship. Montblanc is represented in 35 boutiques in the United States and 350 boutiques across the world.

Key Responsibilities:
• Plans and directs the day-today sales operations of the boutique.
• Develops strategies to improve customer service, drive store sales, and increase profitability
• Implementation and executions of sales initiatives
• Ensures customer needs are met, complaints are resolved, and service is quick and efficient
• Ensures all products and displays are merchandised effectively to maximize sales and profitability
• Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas together with the Boutique Manager
• Participates in the annual review process

• A bachelor's degree or it's equivalent; at least 3 years of experience in luxury retail sales
• Relies on extensive experience and judgement to plan and accomplish goals
• Lead and directs the work of others
• Excellent understanding and appreciation of the luxury goods markets
• Excellent interpersonal skills with the ability to cultivate good working relations within the company

• High creative. Out-of-the-box thinker;
• Self motivated seeking challenge and growth
• Strong analytical and organizational skills

Selling Skills:
A positive professional attitude and presentation

Position Available: Full-Time Assistant Manager and Part-Time Sales Associate
Nine West, a leading women's footwear retailer is now hiring for our Nine West store in Ala Moana. We are looking for experienced, talented, and passionate individuals to join our team. We are accepting applications for Assistant Manager and Part Time Sales Associate. We offer Competitive Wages, Great Benefits, Career Development, and a generous Associate Discount. Qualified candidates should contact Manager on Duty at (808) 944-5152, and complete an online application at

Position Available: Full-Time Sales Associate
Prada is looking for an enthusiastic and motivated individual, experienced in luxury retail to represent the company. We want someone who will put his or her professionalism at the service of the corporate image and of the customer's satisfaction and loyalty. It's important that the candidate collaborates in achieving both the quantitative and qualitative objectives for both the department and the store.

- Luxury retail experience preferred
- Men's RTW experience preferred
- Bilingual candidate preferred: Japanese, Chinese and/or Korean

We offer competitive compensation and benefits package: Medical, dental, drug and vision insurance, life insurance, short and long-term disability insurance, FSA, 401k retirement savings with employer match, PTO & sick leave.

Please submit resumes to Human Resources Manager's Fax: 923-2446 or email:


Position Available: Full-Time Sales Associate

Porsche Design is a luxury brand with a particular focus on technically inspired lifestyle products. Launched in 1972 by Professor Ferdinand Alexander Porsche, the brand has followed the same authentic and uncompromising principle since 1972: functional, timeless, and purist design driven by innovation. Today's product portfolio includes exquisite timepieces, sunglasses, luggage, writing tools, a high tech sport and fashion collection, a men's fragrance line as well as electronic products such as the award-winning P'9982 Porsche Design smartphone by BlackBerry.

We are currently seeking a full-time Sales Associate for our location in the Ala Moana Center. The ideal candidate must have outstanding selling, service and clienteling skills. The candidate should also demonstrate leadership ability, entrepreneurial interest, creativity, marketing capabilities and the ability to work cohesively within a team environment. Experience in selling Swiss made timepieces is a plus. High-end, luxury retail sales experience required.

Please submit resume to

Position Available: Part-Time Brand Ambassadors
In 1895, Daniel Swarovski I, a Bohemian inventor and visionary, moved to the village of Wattens, Tyrol in Austria, with his newly-invented machine for cutting and polishing crystal jewelry stones. From these beginnings, which revolutionized the fashion world, Swarovski has grown to be the world's leading producer of precision-cut crystal, for fashion, jewelry and more recently lighting, architecture and interiors. Today, the company, still based in Wattens, family-owned and run by 4th and 5th generation family members, has a global reach, with some 24,000 employees, and a presence in over 120 countries.

The candidate will work in a fascinating field, as part of a motivated, dynamic team, within the world of fashion, jewelry and accessories. Exceptional Swarovski Sales Consultants represent the company as Brand Ambassadors providing the Ultimate Consumer Experience along with maximizing overall store sales opportunities and creating a "Crystal World" for all new and existing Swarovski customers. Sales Consultants are accountable for individual performance goals through the following expectations:
• Developing authentic relationships with the consumer by assessing their needs, making personalized product recommendations, and creating a luxury experience.
• Promoting the features and benefits of the Swarovski Crystal Society membership to all consumers and meeting established monthly membership sales goals.
• Maintaining a flexible work schedules including evening, weekend and holiday availability.
• Maintain the spirit of ownership through demonstrating strong problem solving skills.
• Opening and closing the store.

- Candidates must have 6 – 12 months experience in a premium, luxury branded retail environment
- Background to include having worked in a goal/metric oriented environment
- Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Must be able to work with a minimum amount of supervision.
- Ability to read and interpret documents such as Store Operations Manuals and Training Manuals
- HS diploma or equivalent

- Strong, expressive personality
- Stylistically appropriate and professional manner
- Results oriented
- Able to thrive in an extremely fast paced environment
- Metrics driven
- Poised and confident
- Passionate for selling

To apply please visit

Position Available: Retail Key Holders and Sales Associate
Swatch embraces the value that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

If interested, please apply at the store directly.

- Greet Customers in a timely, professional and personable manner
- Use product knowledge and selection to provide exceptional service and build customer relationships
- Reach and exceed your sale goals
- Be a self-starter and use good judgement in all situations
- Handle multi-tasking with ease
- PErform merchandising tasks; stock replenishment, visual display, and upkeep of the organization and cleanliness of the store environment

- For Keyholder candidates, 3-5 years of experience in a Keyholder or lead sales position
- Driven to deliver superior service to your customers
- Engage your customers in the culture of the SWATCH brand
- Able to work well as a team player in a fast-paced, energetic environment
- Able to plan, set and achieve goals
- Excellent verbal and interpersonal skills

Position Available: Sales Lead, Sales Support, Operations Coordinator, Stock

Sales Lead:

As a Tory Burch Sales Lead, you will be an expert in delivering on the five stages of the transformational experience through balancing 'leader of the floor' (TLOF) responsibilities, the daily coaching of other Sales Associates, and managing your own individual sales and client book. You will act as a leader in the store and are responsible for 'holding down the fort' when the General Manager and Assistant General Manager are not available, which at times include monitoring sales productivity, resolving customer or associate issues, and opening and/or closing duties.

- 2-4 years experience in a high volume, customer-driven retail environment
- Strong personal selling and customer relations experience
- Previous sales leadership and motivation experience
- Ability to lift (at least 30 lbs.), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend.
- Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business

Sales Support:
As a Tory Burch Sales Support Associate, you are a 'jack of all trades'. You will flex between supporting the sales team through acting as a greeter, runner, cashier, stock support, answering phone calls, along other duties that will help make Tory Burch the very best it can be. The job responsibilities will call you to work with both the front and back house teams. It will also require you to work with the General Manager and Assistant General Manager directly. You will need to be a highly motivated, efficient, flexible individual who is comfortable with a fast pace and constantly changing priorities.

- 1-2 years experience in a high volume, customer-driven retail environment
- Ability to lift (at least 30 lbs), carry, push, squat, kneel, twist, turn, climb, crawl, reach and bend
- Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business

Operations Coordinator:
As a Tory Burch Operations Coordinator, you're accountable for maintaining an organized and standardized environment that enables Sales Associates to provide a transformational customer experience. At the same time, you must adhere to operational policies and procedures, maintain inventory control, and minimize loss prevention issues. You will need to be a highly organized yet flexible individual who loves a fast paced atmosphere and has a passion for making sense out of occasional chaos. You're a true team-player, an effective communicator and are full of ideas for how to continuously improve the store environment.

- 2-4 years of stock or operations-related experience in a high volume, customer-driven retail environment
- Ability to lift (at least 30 lbs), carry, push, squat, kneel, twist, turn, climb, crawl, reach and bend
- Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business

As a Tory Burch Stock Associate, you will support the back-of-house by packing and unpacking shipments, organizing the stock room, and understanding and executing on core operational policies and procedures. This may include answering the phone and anything else required to support product flow and the smooth running of the store. Helping our product find a proper home and ensuring Sales Associates have easy access to it, it's important that you thrive on that challenge.

- 1-2 years of stock-related experience in a high volume, customer-driven retail environment
- Ability to lift (at least 30 lbs), carry, push, squat, kneel, twist, turn, climb, crawl, reach and bend
- Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business

If interested, please fill out an application at the store.

Position Available: Sales Associate
Toys"R"Us at Ala Moana is looking for fun and motivated individuals to join the team! If interested, please apply today at C'mon! Let's play!

Position Available: Full-Time / Part-Time Sales Associates

Uno de 50 is looking for fun, energetic and motivated individuals to join our highly dynamic team. Minimum two years of retail experience and minimum of one year sales experience. We seek individuals skilled in handling cash sales and bilingual in Japanese.

Please fill out an application at the store.

Position Available: Part-Time Sales Specialist and Fashion Stylist

Are you a fashion enthusiast? Do you enjoy inspiring confidence in others? Are you looking to be a member of a successful and progressive team? If so, we want to hear from you!

The ideal candidate has enthusiastic team spirit, builds positive relationships that can meet customer demands, has strong selling skills, and is a Fashion Leader. Must be available to work nights, weekends and holidays.

Please email your resume along with availability and three professional references of prior supervisors to:

Position Available: Full-Time Management Position
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada and Australia. Our brands are among the best known and most respected in the industry. We successfully market them through all three major channels - retail stores, catalogs, and the Internet.

Job Description:
In partnership with the General Manager, promote a sales culture to build productivity. Develop associates for future growth through hiring and developing great people. Provide leadership to achieve or exceed budgeted sales, payroll and controllable expense goals. Effectively manage store operations, maintain appropriate inventory levels and visual merchandising standards. Ensure all internal and external customers receive exemplary customer service and receive a positive store/brand experience. Ensure sales associates build relationships with customers.

Job Responsibilities:
-In partnership with the General Manager, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends
-Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals
-In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals
-Train and motivate all associates through on-going programs in sales, customer service and product knowledge
-Develop associates to assume increased levels of responsibility
-Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans
-Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards
-Maintain presence through effective floor management and ensure staff coverage in all areas of the store
-Maintain a safe work environment and ensure ongoing safety training and awareness
-In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control to minimize store losses
-Responsible for ensuring the store meets company guidelines in opening and closing
-In partnership with the General Manager, monitor company assets through accurate inventory procedures
-Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
-Exemplify and ensure associates comply with all Company policies and procedures
-Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
-Monitor assets through accurate inventory management procedures

Requirements & Qualifications:
-2-3 years management experience. Specialty retail preferred
-Ability to manage staff to meet and exceed sales and payroll goals
-Ability to identify top talent and train/develop/retain great people
-Ability to think through complex issues and allocate time to execute multiple tasks and changing priorities
-Effective communication, organization and leadership skills
-Ability to motivate and influence others through actions and examples
- Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
-Ability to be mobile on the sales floor for extended periods of time
-Availability to work closing shift a minimum of three times per week, minimum of three Saturdays per month and two Sundays per month, annual inventory and entire holiday season (November and December)
-Ability to lift and mobilize medium to large items, up to 75 lb., while utilizing appropriate equipment and safety techniques

Williams-Sonoma Inc. is an Equal Opportunity Employer.

Resume and applications may be submitted in person, or email to:
Karen Wood, General Manager