Gift Cards

The New Ala Moana Center Gift Card

Gift Cards are available in denominations from $30 to $500 and good for use virtually everywhere American Express® are accepted.  There is a $3.00 per card purchase fee but no backend fees and the funds never expire.  These Gift Cards are available at the Customer Service Center located on the Street Level across from Centerstage.  Please be advised we now only accept credit cards for Gift Card purchases.  Visa, Mastercard, American Express, Discover, and JCB are welcome.  We apologize, but cash, personal checks or traveler’s checks are no longer accepted.  Ala Moana Center’s Shop etc. Gift Cards are still accepted. 

To purchase gift cards online, click here.

You may check your gift card balance at the gift card balance reader conveniently located at the Customer Service Center, visit or call toll free 1-800-330-9964.

To check the balance on the GGP Mall gift card you may also visit the mall's balance reader, visit, or call the toll free number printed on the back of the gift card.

Gift Cards are also now available for purchase online and can be shipped to Hawaii.  For a GGP Mall near you, please visit:  If you have any questions about this product you can contact us at:

Ala Moana Customer Service Center
1450 Ala Moana Blvd. #1113
Honolulu, HI 96814
Phone: (808) 955-9517

Corporate Orders
For your convenience, this form may be downloaded. You will need to bring completed form to Ala Moana Center's Customer Service Center.

Benefits of the Ala Moana Center Gift Card:
This mall gift card offers the gift of choice.  They can be used at nearly 290 stores and restaurants throughout Ala Moana Center--it's like giving someone a shopping spree!

Gift cards purchased at Ala Moana Center also have the flexibility of being used at the following Hawaii shopping centers such as the Prince Kuhio Plaza on the island of Hawaii, Whaler's Village on Maui, and at hundreds of other GGP malls throughout the country.

There are enhanced security features to the Gift Card because the cards are issued by American Express. For example, the gift cards can be replaced if lost or stolen with no fee.

Tips when giving or using the Ala Moana Center Gift Card:
Know Your Balance - Similar to knowing your line of credit on debit or credit cards, it is important to know your balance when making purchases.

You can check your gift card balance in three easy ways:    
   1. Visit the gift card balance reader located at the Customer Service Center
   2. Call the toll-free number printed on the back of the card
   3. Visit

If you are making a purchase that exceeds the amount on the gift card, simply alert the cashiers to the amount of your balance and they can easily key in the amount.

Hold on to your gift card if there is a chance you might need to return your merchandise. Any purchases will be subject to the individual store's return policy.

If you have purchased an item with a gift card, and would like to return it, just give the cashier the empty card, and the return amount can be credited back to your gift card, or you can receive a merchandise credit to the specific store where the item was returned. Please remember that like a credit card the return amount may take up to 3 to 7 days to return to the gift card. 

Expired GGP Gift Cards:
Expired GGP Gift Cards will not be accepted at stores. A new Ala Moana Center Gift Card can be issued in lieu of an expired GGP Gift Card at the Customer Service Center.